Terms & Conditions

These Terms and Conditions govern the use of this website and the purchase of products from The Ginger Goats.

By using this website or placing an order, you agree to these Terms.

1. Business Information 

The Ginger Goats
Beech Meadow Farm
Northlew
Okehampton
EX20 3NG

Email: info@thegingergoats.co.uk

2. Products and Availablity  

We take care to ensure all product descriptions, images and stock availability are accurate.

As many of our products are handmade, slight variations in appearance may occur.

All products are subject to availability and we reserve the right to withdraw or amend items at any time.

3. Orders and Payment 

When you place an order, you will receive an email confirming receipt. This does not mean your order has been accepted.

Orders are only confirmed once they have been processed and dispatched.

Payment must be made in full at the time of purchase using the payment methods available on our website.

4. Pricing 

All prices are shown in GBP and include VAT where applicable.

We reserve the right to change prices at any time.

5. Delivery 

We aim to dispatch orders as quickly as possible, typically within 2–3 working days depending on stock availability.

Full details of delivery and returns can be found on our Shipping & Returns page.

6. Intellectual Property 

All content on this website, including images, text, graphics and design, belongs to The Ginger Goats.

It may not be copied, reproduced or used without permission.

7. Limitation of Liability  

To the fullest extent permitted by law, The Ginger Goats shall not be liable for any indirect or consequential loss arising from the use of this website or its products.

8. Changes to These Terms

We may update these Terms and Conditions from time to time. Please check this page for any changes.

Privacy Policy

At The Ginger Goats, we are committed to protecting your personal data and respecting your privacy.

1. Information We Collect 

We may collect the following information when you place an order, contact us or sign up to our emails:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely by our payment providers)
  • Order history
  • Website usage data (such as pages visited and browsing behaviour)

2. How We Use Your Information 

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Improve our website and services
  • Send emails if you have opted in

3. Data Sharing 

We only share your data with trusted third parties necessary to run our business, including:

  • Payment providers
  • Delivery companies
  • Website platforms

We do not sell or share your data for marketing purposes.

4. Data Security 

We take appropriate measures to keep your personal information secure.

5. Your Rights 

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion

To do this, contact us at:
info@thegingergoats.co.uk

6. Policy Updates 

We may update this policy from time to time to reflect changes in our practices or legal requirements.